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Can't create issue and reindex problem

valerian Baillet August 16, 2018

Hi,

I have two problems, I think it the same resolutions. I can't make any reindex, it just say a problem is occured.

in another way, I can't create an issue, the applications says that not all of the required fields is filled and when I try to create somethings or that I write some bad field.

To explain the situation, I delete field from the custom fields which was in some issues and some screen (already use) and I delete some request used to created issues. Does it come from here?

Somebody have an idea ?

Some screenshotimage.pngimage.png

Best 

 

1 answer

0 votes
Nic Brough -Adaptavist-
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August 16, 2018

There's not enough information here to tell you about the indexing.  The error message might tell us something.

For the create issue problem, it sounds like you removed fields from a "create issue" screen, but did not update the "field configuration scheme" to make them optional.  Either put the fields back, ore edit the field configuaration to make them optional (project -> admin -> fields is the starting place for finding this)

valerian Baillet August 17, 2018

Thank for your answer.

I went to the log file and I found that the system haven't space to work on, that's why I have all  theses problems.

I don't know if you know that but is that possible to change the path for the indexing snapshot ? 

Regards

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