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Can you have multiple service desk portals?

Kevin Tran July 23, 2020

Is it possible to have multiple service desk portals (one that requires a log-in and one that doesn't require a log-in)? 

One of our teams already uses Jira service desk and people who submit an inquiry have to be logged in. We want to create a new portal that doesn't require the end user to log in and wanted to see if this was possible. 

We are on Jira Data Center, if that info is needed. 

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Carla Ann Rowland
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July 23, 2020

Each Service desk can have its own portal--the feature you mention I believe is all or nothing system setting for Service Desk... so it might change the settings for both your Service Desk's.  Here is the link to the admin documentation: 

https://confluence.atlassian.com/adminjiraserver073/enabling-public-signup-and-captcha-861253180.html#EnablingpublicsignupandCAPTCHA-EnablingpublicsignupforJIRAServiceDesk

Kevin Tran July 23, 2020

Thanks Carla!

Like internal-applications likes this

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