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Cannot install Service Desk in 8.12

Stuart Jackson
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September 12, 2020

I recently installed Jira Core and Jira Software Version 8 which is in pre-release. This was necessary since I am attaching to MySQL 8 and prior versions do not support MySQl 8. I am now trying to add Jira Service Desk and cannot find it in the Applications for installation on the Jira->Administration->Applications GUI. 

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Answer accepted
Michael March
Contributor
September 13, 2020

You'll probably need to download the OBR file from here:

https://marketplace.atlassian.com/apps/1213632/jira-service-desk/version-history

And then use the "Upload and Application" link here:

https://jira.example.com/plugins/servlet/applications/versions-licenses

Stuart Jackson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 14, 2020

That did it...thanks

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DEPLOYMENT TYPE
SERVER
VERSION
8.12
TAGS
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