Clean up or optimise my JQL query
Harry Bob
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Hello everyone,
Just want some advice on how I can clean up or optimise my JQL. I have automation set up to run.
Do I need the similar JQL query in the 'If' area if it's already in the 'When' area?
When:
Department in ("Platform Support") AND status in ("Waiting for customer") AND status changed to "Waiting for customer"
If
Department in ("Platform Support") AND status in ("Waiting for customer") AND status changed to "Waiting for customer" BEFORE startOfDay(-7d)
