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Colleague cannot log time on tickets in a new project

anthony.couch
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June 19, 2020

Several colleagues are not able to log time into tickets inside a new project. It works correcty for me. Is there a configuration missing/not set to permit other colleagues to log their time?

1 answer

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Gökçe Gürsel {Appfire}
Atlassian Partner
June 19, 2020

Anthony, 

It is possible that your colleagues don't have necessary permissions to log work. Check out time tracking permissions in the documentation below:

https://support.atlassian.com/jira-service-desk-cloud/docs/overview-of-jira-cloud-permissions/

Best,

Gokce

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