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Connection to Confluence Server

Sebastian Benz
Contributor
January 5, 2021

Hello,

I want to create an application link between ServiceDesk-Cloud and Confluence Server. I get this error message when creating the application link.Bildschirmfoto 2021-01-06 um 03.27.26.png

1 answer

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Radek Dostál
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January 6, 2021

Can we get a translation please.

Radek Dostál
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 6, 2021

Other than that, can you show us the Application Links page whether you have any defined apps?

If you see 0 links, you may want to contact Atlassian support - this may indicate that there is still a previously stored appLink somewhere in the backend, which was not properly cleared (at least what I came across Server->Server, I imagine Cloud could have a similar issue).

If you have another application link, then you may want to compare the Server ID of that application and your Confluence instance. Server ID must be unique in terms of application links.

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