Convert calculated ticket age (days) into month-day format

[Jessica Madera Gumba]

Convert calculated ticket age (days) into month-day format using automation for jira add-on

[Earl McCutcheon · Accepted solution]

Hello @Jessica Madera Gumba ,

Currently Jira Cloud has recently added a relative time or absolute time option that is avaliable in the New issue view, but remains as Relative time only in the Classic view, as described here:

• https://jira.atlassian.com/browse/JRACLOUD-33449

We’ve now addressed this in the new issue view!

• When the date of the action is <= 7 days ago, you’ll be able to switch between relative and absolute formats by clicking on the timestamp.
• When the date of the action is > 7 days ago, it will always show the timestamp in absolute format, as per our design guidelines.

If you don’t have the new issue view yet, you can try it out by clicking on your avatar > Personal settings then turning on New Jira issue view under Labs. For more info, check out The new Jira issue view.

You noted trying to use Jira Automation to accomplish this, however the two items seem contrary as The time formatting is a global setting and automation would be actions that affect individual issue elements life the data in a field.  Is the global date and time formatting what you are looking to adjust or are you trying to accomplish something else in the behavior?

Regards,
Earl