we are using JSD in the cloud. Is it possible to front end the atlassian url with a corporate one like: support.<companyname>.com? We would need the IP address for the instance, so I am not sure if that is possible.
No, this is not possible yet. Atlassian have the use of fully custom domains other than .atlassian.net on the to do list, but I don't know how far along with it they might be.
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