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Customer portal request view

Norman Goh March 25, 2021

3 questions around the customer portal request view.

jira-customer-request-view.jpg

  1. Is there a way to hide/remove this circled section? It seems a bit redundant when all activity is already displaying.
  2. Is there a way to swap the description/detail section and the activity section. And also have the comment field at the top?
  3. Is there a way to order the activity from latest to oldest?

 

Thanks in advance.

 

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