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Customer (user) uploaded an attachment (image) and they are unable to download (see) it

Mark McDonald
Mark McDonald November 1, 2017

I have new users in Service Desk. Those users uploaded an attachment and no users, not even the user that uploaded it can not see the attachment. All they see is a gray box...

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 2, 2017

Duplicate  https://community.atlassian.com/t5/Jira-Service-Desk-questions/Customer-uploaded-an-attachment-and-they-are-unable-to-download/qaq-p/664586

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