Customize web portal

[Mathias Koprek]

Hi,

Is it possible to customize the view of the web portal?

We want that after a customer creates an issue, he will get a text in the portal that says something like "thanks for creating an issue. This is your issue number *. We will contact you"

At the moment the customer get directed immediately to the issue he created.

Kind Regards,

Mathias

[Jack Brickey]

No this is not currently possible. However, if the click on their profile in upper right they will find the issue listed under the issues they created.