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Database: JIRA couldn't connect to your database

rajneesh tyagi
rajneesh tyagi May 23, 2019

Hi all,

 

I am using H2DB for jira. Now i am not able to open jira page due to above error. can anyone suggest on it.

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Tarun Sapra
Tarun Sapra
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May 23, 2019

Hello @rajneesh tyagi 

As per the supported platforms for Jira, H2 is not supported for prod instances , it's only for evaluation purposes.

https://confluence.atlassian.com/adminjiraserver072/supported-platforms-828787550.html

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 23, 2019

You will need to read the application log file for more information, it is usually <jira home>/logs/atlassian-jira.log

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