Display a screen message, when an option of a drop-down menu has been chosen

[Evelyn Laeschke]

I would like to display a screen message, when an option of a drop-down menu has been chosen under the drop-down menu. I tried Dynamic Forms, but I can only choose a field, but not a screen message. The screen messages should as well appear in queues to each ticket. Is there another solution?

[Nic Brough -Adaptavist-]

The "message field" from the Jira Toolkit may be able to help - you give it a static message, and then you can put it on view or edit screens (edit screens = edit, create and transistion for this purpose) and it will display that text.  As it's just a custom field as far as Jira cares, you may be able to use it in Dynamic Forms when it asks you to choose a field.

[Evelyn Laeschke]

Thank you Nic, sounds great, I did ask to get the plugin and I'll let you know, how it works.

[Evelyn Laeschke]

Unfortunately the message does not display on the screen, when a specific drop-down option has been chosen. The user gets ask for input. When the field is hidden, the message displays in the ticket as HTML, however to each option in the drop-down menu.

[Nic Brough -Adaptavist-]

Bother, I had some hopes that might work.  It sounds like the Dynamic Forms does something with the fields that the message field doesn't play nicely with.