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Does we have any Parent, Child Relationship in Services..?

Ganesh March 18, 2021

In the Jira Service Management is there any parent and child relationship available in Services. We have two option in the Service Relationships [Depends On and User By], Is there any chance to change it or to create any custom services there. 

 

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Jack Brickey
Community Champion
March 18, 2021

I don’t believe that is possible. According to the documentation that appears to be fixed - add-a-service-relationship 

Dirk Ronsmans
Community Champion
March 18, 2021

I would personally wait for the Insight integration with JSM on Cloud. 

Without knowing how they will be implementing it this should provide more flexibility towards dependencies/relationship types/.. and so on..

Curently the Services structure is pretty limited and I feel mostly focussed towards OpsGenie integration.

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Ganesh March 18, 2021

Hi Jack,

I had look into the Add a service relationship, apart form the Depends On and User By is there any chance add more option in to the Service relationships.

 

Regards,

Ganesh.

Jack Brickey
Community Champion
March 18, 2021

I do not see any means of doing so. You might search for open suggestions on the Jira.atlassian.com site.

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