ERR_SSL_PROTOCOL_ERROR - for specific agent

[JOSEPH DELAI]

Bula / Hello

a specific user who has a Macbook Pro and uses both Safari and Chrome, has been getting this error:

This site can’t provide a secure connectionatlassian.net sent an invalid response.
ERR_SSL_PROTOCOL_ERROR

The rest of our users use Windows 10 with IE or Chrome and they are working perfectly fine. Hence we need some help to resolve this. We have tried clearing the cookies for atlassian.net, with no luck. 

appreciate any assistance you can provide.

Thanks

Joseph

[Gonchik Tsymzhitov · Accepted solution]

That one will be helpful

https://comodosslstore.com/blog/easily-fix-err-ssl-protocol-error-on-chrome.html

[JOSEPH DELAI]

thank you very much

[Jessica Howe]

I also got one helpful resource for the error solution, you can also check out the detailed article for the error fix at:- https://certera.com/blog/how-to-fix-err-ssl-protocol-error-in-chrome/.