Edit filter in own requests servicedesk

[IT-Abteilung]

Hello at all,

is there a posibility for admins to edit the service desk customers request- page?

For example add some filters.

[Jamil Rahimov · Accepted solution]

It is not possible filter issues on customer portal with jira native fields.
But you can filter your requests using this plugin:
https://marketplace.atlassian.com/apps/1219647/my-requests-extension-for-service-desk?tab=overview&hosting=server.

[Boyan Angelov (Nemetschek Bulgaria) · Accepted solution]

There is no such functionality, you can see the Atlassian feature request for this and vote here:

https://jira.atlassian.com/browse/JSDCLOUD-3932

There are several add-ons that can do that too, you can pick the one that suits you.

Cheers,

Boyan