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Email to the customer

Muhammad Bilal
Contributor
February 28, 2019

Hi,

I need to change the email notification in the Jira cloud. For example when ever the new ticket is lodged the customer receives the xyz-service desk via atlassian.net ----

I want to put the email address which has been assigned separately for the campaign. Not 

the email ID atlassian.net . Please help!!

 

Regards

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 28, 2019

Hi Muhammad,

Thank you for reaching out to Atlassian Community!
You can change the project email and add an email address from a domain you own.
You can find the details on the documentation below:
- Configuring Jira Cloud to send emails on behalf of your domain

If you have any question or face any issue, please let us know.

Regards,
Angélica

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