Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Emails content are duplicated

Josep Maria Cao October 16, 2019

Hello!

Recently in our jira service desk, customers notifications content has been duplicated. We didn't change anything. When the customer recieves the mail confirmating that we had the request, the content of the email is duplicated always 5 times. We checked everything, every template, but is happening in every project.

There is an open bug about this:

https://jira.atlassian.com/browse/JSDSERVER-4968

but is fixed in 3.6 and we have 3.16.

So i don't know what is happening here.

Anyone can help?

Thanks!

This is how should look like.

1.png

And that's the actual behaviour:

2.png

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events