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Enabling and disabling addons deletes customer portal

Rajesh Jella May 25, 2018

I have disabled and enabled back some add-ons then customer portal project completely grayed out. Do you know the root cause of this issue?

 

3 answers

0 votes
Rajesh Jella May 25, 2018

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Rajesh Jella May 25, 2018

Not sure exactly what add-on I disable & enabled. I think it's Atlassian Universal Plugin manager but not sure as I said before.

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Jack Brickey
Community Champion
May 25, 2018

Surely it is a compatibility issue. Have you identified the addon? I would do so and reach out to the author. 

Jack Brickey
Community Champion
May 25, 2018

@Rajesh Jella, i would disable one by one and isolate the culprit. I wouldn't suspect the AUP manager personally. can you list addons here?

Jack Brickey
Community Champion
May 25, 2018

@Rajesh Jella, first as a matter of house-keeping it is best to reply to a thread (this one) rather than doing so in an "Answer". That out of the way, if it were me I would start w/ SD Internal Base given your issue is specific to JSD. Interestingly I found this thread speaking of similar situation. The other oddity is that it seems system plugins are showing in your user-installed list, e.g. psmq.

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