Every day authorization scheme is changed automatically

[Alexander Herrler]

Hello,

in our servicedesk project the authorization scheme is changed every day over night.There are no configured settings and only one project is affected. Does any of you have an idea?

[Nic Brough -Adaptavist-]

There is no code in Jira that changes permissions without a human triggering it.  You have, somewhere, a plugin, external script, or administrator that is making the changes during the night.

Have a look in the audit log - changes to permissions should be logged there with a user who did it.  If you are unsure of who the person making the changes is, then remove them from the administration group(s) and see who yells!

[Alexander Herrler]

Thanks for your answer.

But in the audit log ther are no changes logged. The only thing that we have a plugin or a external script. But I cannot explain it to myself where I can edit this. Only one project is affected by this.

[Nic Brough -Adaptavist-]

Ok, then you're going to need to nail down which admin is changing it manually.  You should really only have 3-10, so you'll need to question all of them.

I'd also try turning up the logging in "logging and profiling" although I'm not sure which class might be useful.

[Alexander Herrler]

I have found the error. The service desk team had no permissions to search the projects. So I got the message "Some problems..." and I had to update a scheme (but you can't see which one) and that was the permission scheme which had been reset.
So the "Problem Admin" was me ;-)

Thanks for your help

[Nic Brough -Adaptavist-]

Ahh :-)  I think we've all been there, I certainly know I've done things and then spent a while working out why something has changed only to find I didn't realise what I had done in other places.