Refer to KB: How to add comments to Excel export
If you have database access, you can run below SQL.
SELECT P.pkey||'-'||JI.issuenum as issuekey, JA.actionbody
FROM jiraaction JA
JOIN jiraissue JI ON JA.issueid = JI.id
JOIN project P ON JI.project = P.id
WHERE JA.actiontype = 'comment';
Do end users have access to the db for a Jira cloud instance?
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