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Filter Service Desk Workload Report

Steffen Becker
Contributor
November 22, 2018

I have Service Desk Project.

Under "Reports" -> "Workload" I see a sorted list of all unresolved tickets per user.

(How) is it possible, to filter this list - e.g. like "only issueType=Bug" ?

1 answer

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Answer accepted
Jack Brickey
Community Champion
November 22, 2018

Not in cloud and I suspect that server is the same based upon the documentation. You can achieve your goal or similar using a dashboard and a chart, e.g. pie.

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