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Filter to see tickets excluding one specific domain

WasimBuden
Contributor
April 12, 2020

Hi,

 

I need a query to check tickets created by all email domains except one abc.com is there a way to achieve this?

1 answer

1 vote
Jack Brickey
Community Champion
April 13, 2020

There isn’t a way to incorporate the domain into a JQL, at least OOTB or easily. There may be an addon that could help. Yo7 might see if the likes of Scriptrunner or Power Scripts has a function for this. You could consider adding a group for the domain and adding all users into the group then using the group in a JQL exclusion statement. However, I expect you don’t know all the users and that is why you wish to exclude the domain.

WasimBuden
Contributor
April 13, 2020

Exactly, thanks for the input @Jack Brickey 

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