Force users to use transitions?

[Conor Richards]

Hi,

I have set up transitions in the work Flow which force the resolution field to be updated before transitioning status to done. But users can still "set status as done" which bypasses the rule in the transition?

How to I make all or certain users use the transition not set as?

[Gökçe Gürsel {Appfire}]

Hi Conor,

How about using a Resolve issue screen in the transition?

https://confluence.atlassian.com/adminjiracloud/defining-a-screen-776636475.html

Let me know if you have more questions.

Regards,

Gökçe