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Format search results in Service Desk customer portal

Brent Jubinville December 31, 2018

Search results that get returned from the customer portal with the page title and body text from the article (as seen in the attachment).

Is there a way to provide a synopsis or add metadata to the article to get rendered instead?

 

image.png

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 2, 2019

Hello Brent,

Thank you for reaching out to Community!
Currently, the list of articles shows only the first two lines of the article and it's not possible to customize.
The workaround is to add a brief summary at the beginning of the article directly in Confluence.
We have a feature request related to all new features in the new customer portal, please feel free to add your feedback:
- https://jira.atlassian.com/browse/JSDCLOUD-6308

Regards,
Angélica

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