Having issues importing data into JSD

[Harry Bob]

Hey guys,

I'm having issues importing data into JSD and I am getting the error message and I'm not sure what I'm doing wrong.

- trying to map an approver field used in approvals (in workflow) and trying to map that data to a people field so I can delete the old approver field

CSV file I am using

[Angélica Luz]

Hi Harry,

Thank you for reaching out to Community!

I saw that you created a ticket with our support related to the same question and they are already helping you, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may have the same issue.

Regards,
Angélica