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Issue Link Field on Customer Portal??

Marco Augusto Santinho Gonçalves
Marco Augusto Santinho Gonçalves January 10, 2020

Hello All, its there a chance to put Issue Link Field on Customer Portal??

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Nich Hogue
Nich Hogue
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January 12, 2020

Hello @Marco Augusto Santinho Gonçalves 

 

That's not a native feature. The linked issues is considered something that would be used by the agents in case there are similar, duplicate, related, or blocker tickets. How ever all isn't lost. This question was brought up previously. 

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Provide-linked-issues-via-Jira-Service-Desk-Portal/qaq-p/635379

Hope this helps provide some insight. 

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