Help center customize

[Autoperforantes_TEL]

Good morning i need a little help!!! I trying to add an icon to my help center  just like i did it before, but i can´t remember how. Sure must be ease, but i can´t resolve it. Thanks so much!!

This is my site: https://autoperforantestel.atlassian.net/servicedesk/customer/portals

Alejandra :) 

[Rodrigo · Accepted solution]

Buenos días Alejandra!

I believe the setting you are referring to can be located under:

• Project Settings -> Channels -> Customer Portal

There you can add a public-facing logo that will be displayed (screenshot below), then it will be automatically applied and shown as you already have said portal selected as featured.

Hope this helps!

Saludos nevados desde Ilmenau, Alemania
Rodrigo

[Autoperforantes_TEL]

Hola Rodrigo, buen día... Excelente tu ayuda, expeditiva, clara.

Ya lo hice, quedó hermoso:

Muchas gracias!!!

Saludos desde Vila Urquiza, Buenos Aires... llueve.

Ale :) 

[BHUSHAN PATIL · Accepted solution]

Hi @Autoperforantes_TEL ,

To add an icon to your help center in Jira Service Management, you can follow these steps:

To change Help center logo:

1. Go to Settings > Products > Jira Service Management > Configuration.
2. Under Customize your help center, select Manage look and feel, announcements and login messages.
3. From the customization panel that opens up, select Customize Look and feel
4. Change Logo

for more details please refer

• Customize your help center and portal
• Brand your help center
• Check out the new help center!

By following steps and documents, you should be able to add an icon to your help center in Jira Service Management.

Also, if you feel my input help you please accept the answer.

Regards,
Bhushan

[Autoperforantes_TEL]

Thanks so much!!! :) 

[Autoperforantes_TEL]

Bhushan: 

Its ready!!!  Have a nice day!!!

Alejandra :)