Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Hi, is it possible to change to change the scale in the customer satisfaction survey?

Maniek
Maniek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 31, 2019

Currently is from 1 (sad emoticon) to 5 (happy). We would like to have  numbers from 1 to 10.

Answer
Watch
Like Be the first to like this
627 views

1 answer

1 accepted

0 votes
Answer accepted
Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 31, 2019

Hello Maniek,

Welcome to Atlassian Community!

The Jira Service Desk survey is very limited when it comes to customization. With that said, currently, it's not possible to change it from Star rating from 0 - 10.

There is a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

View More Comments
Maniek
Maniek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 2, 2020

Thanks for replay, I`m loooking forward for resolving  JSDSERVER-5018. Meanwhile, Happy New Year!

Like • Angélica Luz likes this
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.