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How can I display anyone cc'd on an email on the issue screen once created

Jay Skibba January 17, 2018

When comments are added to an issue anyone cc'd on the initial email request get email updates with the added comments.  However, the person adding the comment doesn't have visibility to who was cc'd or who will see the new comments.  Would like to add a custom field that could capture and display anyone who was cc'd.

1 answer

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
June 10, 2023

Hi @Jay Skibba ,

user in CC should be placed as ticket watcher. If you provide "View Voters and Watchers" to users, they can be see all users in watching. Isn't it?

Fabio

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