How can be my IT dashboard?

[Juan José Marchal Gómez]

Hello,

I'm beginer using JIRA and I want to configure, at least, one dashboard to see the current status of IT service desk and the trend of my team and issues.

What are the best gadgets to do it?

There is some topic with the most used?

Thanks in advance.

[Jack Brickey · Accepted solution]

i like the calendar in addition to what Raynard mentions. I also use the two-dimensional for several scenarios, e.g by agent and by customer request type.

[Raynard Rhodes · Accepted solution]

Depends on what you're looking for...

Average Age Chart - Displays the average number of days issues have been unresolved

Created vs Resolved Chart

Filter Results if you have a specific query you want to display

Pie Chart

These are the four I typically use.