How change user's pass

[Administrador]

Hi,

I've a user created but I'm trying to remember the pass and don't receive the mail.

Is a user with rol (Service Desk Customer). I don't found where can I change the pass.

Thanks.

Ramon

[Jack Brickey · Accepted solution]

Did you try this...

click on the Cog (Jira settings) and select user management. Search for the user click to show details. Click ellipses and select prompt to reset password.

[Administrador]

Is a Client inside a Project, not a user for administration.

I deleted the user and try to invite again and create a new account but we never receive the mail

[Jack Brickey]

If you are speaking about Customers you will find them here - under User Management then Jira Service Desk. Search user and click on ellipses to the right and select change password.

[Administrador]

It works!!! Solved!! Thanks!!