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How do I set the url that appears in Service Desk Welcome message?

Nicole Downes
Nicole Downes
Contributor
October 3, 2018

Welcome email does not link to Home, rather it goes to Open requests list

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Jack Brickey
Jack Brickey
Community Champion
October 4, 2018

assumming you are on cloud you can edit the welcome email and see what is configured for your project.

project > project settings > customer notifications > welcome email

if on server you cannot edit but AFAIK the default url there should take the user to the logon or main screen.

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