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How do i update email notification content (Email Body) in Service Desk Jira

Nitin Kumar
Nitin Kumar
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June 1, 2020

How do i update email notification content (Email Body) in Service Desk Jira

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shetty
shetty
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June 1, 2020

@Nitin Kumar 

Go to Service desk project > project settings > customer notifications >  edit templates

then you will be able to customize the email contentCapture.JPG

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Boris Berenberg - Atlas Authority
Boris Berenberg - Atlas Authority
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June 1, 2020

If you need something with more flexibility to customize the templates check out our app https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=datacenter&tab=overview

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