Hi everyone,
I have created an onboarding request type for our IT project service desk which includes several custom fields like first and last name, team, employee type, etc.
I would like, through automation, to perform several actions upon issue creation, such as:
- webhook: feeding an external app with relevant data from my custom fields
- create issue: create other issue with some of the information from my custom fields
However, I cannot seem to find any possible way to use these custom fields in related issues or in webhook headers.
Would anyone have a suggestion?
Kind regards
