How to change comment property with ScriptRunner for cloud?

[kilinich]

We got used to post comments with Ctrl+Enter in Jira and now, after migration to JSD (cloud version), this shortcut submits internal comment, but we need external. So I try to use scriptrunner script (via REST API, since there is no other way in cloud edition), but not succeed. How to change it? Any ideas?

[Kristian Walker _Adaptavist_ · Accepted solution]

Hi Kirill,

Can you please refer to the example located here.

I have just tested this example in the script console using the Update Issue example and have found that when I set the  properties for the comment to be as per below that it posts the comment as a public comment rather than an internal comment.

 properties: [
            [key: "sd.public.comment", value: [ "internal": false ]]
        ]

I have also found that using the update comment rest API located here that I was able to update an internal comment to mark it as a public comment using the example rest call below.

def result = put("/rest/api/2/issue/${issueKey}/comment/<commentIDHere>")
    .header("Content-Type", "application/json")
    .body([
        body: "Changing ID from an internal comment to a public comment",
        properties: [
            [key: "sd.public.comment", value: [ "internal": false ]]
        ]
    ]).asString()

This method should allow you turn internal comments into public comments.

Thanks

Kristian

[Kristian Walker _Adaptavist_]

Hi Kirill,

If this answer has managed to answer your question can you please mark it as accepted so that other users searching for a similar question can see that this has been marked as a correct answer.

Kristian

[kilinich]

yep, thank you, that works just fine!

Make all comment external by default:

put("/rest/api/2/issue/$issue.key/comment/$comment.id")
.header("Content-Type", "application/json")
.body([body: comment.body, properties: [[key: "sd.public.comment", value: ["internal": false ]]]])
.asString()

[Sergio Palacio]

What happend if I need to add the value of a custom field to the body? (comment)