How to customize the new account email text?

We use self-hosted JSD for all customer interaction, and often invite new customers (NOT agents) to use the service desk.

I want to customize the text that the customer receives.

We also want to change "created a Jira account..." since we do not generally refer to the system as Jira.

Here's what they get now.

Any ideas on this?

1 answer

0 votes

Have you tried editing velocity templates?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Thanks, we will try that.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.