How to determine which agent transitioned the request to CLOSED?

[Kara Brake]

We have our requests set up so that an agent taking ownership of a request can select the "assign to me" link.  However, there are times when agents forget to assign the tickets to themselves, or if they do, its possible another agent closed the request for them.  I'm trying to run a report that shows who closed the request however, I cannot find which field holds this data.  I also do not see this on the closed request.  Is there a field that shows this information?

[Susan Hauth _Jira Queen_ · Accepted solution]

Hi Kara,

Not out of the box.  We use a custom field "Resolved by" and we update it with the current user in a post workflow function when the issue moved from In progress to close.

Susan

[Kara Brake]

Thank you Susan! That is a great idea.