How to find Jira active agents account?

[Mohan S]

Please help me with finding the active agents account in JSD.

[Joseph Chung Yin]

@Mohan S 

In addition to what @Jack Brickey  mentioned, you can also go to Jira Administration > Applications screen, then access Versions and Licenses section.  In there, there will be a hyperlink for admin to see all users who have been assigned with agent license.  To access this area you must also have Jira admin permission.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Jack Brickey]

Go to admin > user management and search for users with JSM product access. You must have Jira admin permissions not just project permissions. 

[Mohan S]

Thanks!