How to get the initial time in Dates if I restore my ticket twice ?

[Chris]

If an incident is opened and I restore it at say 10:00 AM then I changed the status of it to awaiting for test. When the tests are run I changed the status of my ticket back to restore say at 11:30 AM. The issue is I get the Restore date as 11:30 AM in Dates field of my incident. I want it to be 10:00 AM. Is there any way to do that?

[Najjar _Innovura_]

Yes it is possible to set the resolution date when you change the status to Awaiting for test 

So it caputers the time that you move the ticket to that status.

To do so you need to add the postfunction on that transition that updates the resolution field the resolution to (Done, closed etc)

Jira stores the time of updating the resolution as Resolved date

[Chris]

Thanks Najjar.  Which postfuction should be used for it?

[Najjar _Innovura_]

I guess you will choose the post function: update field value