How to see who else is viewing an incident in Jira Service Desk?

I would like to know if someone else is viewing/editing an incident I am working on in Jira Service Desk.

1 answer

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Hi Wesley,

There are a couple of add-ons in the Marketplace that I am aware of that I think could help you here. Check out

Both plugins have Jira Server versions that I think could help you better see which users are looking at a particular Jira issue at a given time.

I hope this helps.

Andy

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