Hi
I am creating a JSD ticket using the create API. However, I am not able to see the Approver field.
While the API returns no error and the ticket is created, Approver is not set on the ticket.
This is the body I am sending:
{ "serviceDeskId":"7",
"requestTypeId":"127",
"requestFieldValues":{ "customfield_15846":{ "value":"CDN Services",
"child":{ "value":"New Configuration"
}
},
"customfield_15607":{ "value":"High"
},
"customfield_15910":"172.30.136.46",
"customfield_15909":"",
"customfield_15894":1,
"customfield_15895":997,
"customfield_15896":"Sysadmin",
"customfield_15869":"BOT",
"customfield_15795":[ { "name":"5badbe291fa6b77b16764f29"
}
],
"summary":"Ticket with attachment",
"description":"Ticket with attachment"
},
"raiseOnBehalfOf":"5cb5692f1e9af40e540c0f55"
}
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