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How to stop removed participants receiving notifications

How to stop removed participants receiving notifications

HI!

I have a user that regularly gets added and removed as a participant to tickets. However once removed as a request participant they still receive notifications. How do I stop this?

1 answer

0 votes

You may be able to check if they are in watchers, as well.

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Comment

Emma,

Is the user part of an organization that tickets get shared with?

Victor

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Comment

Hi Raynard, I checked and she is not a water.

Victor the notifications are setup as follows -

Issue Resolved

All Watchers
Current Assignee
Reporter

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How to stop removed participants receiving notifications

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