How to use different field configurations in different issue types?

[Burkhard Voss]

Hi,

We are using JSD as a classic helpdesk.

At the moment we have a few customer request types (General IT Help, Purchases, New Internal/External Employee, .. ) and a few issue types (ToDo, IT-Help, Purchasing, HR).

We now want to add more fields to the issue types Purchasing (Invoice Number, Checklist,..) and HR. How is that possible? Is this possible in 1 project? We just want to work with 1 project.

Can someone provide me a link for a detailed documentation for my problem?

It seems like I am to silly to find something.

Kind Regards,

Mathias

[Mohamed Benziane]

Hi,

Yes you can field only for some issuetype in the one project, but you need to work with the screen scheme not the field configuration.

https://confluence.atlassian.com/adminjiraserver/project-screens-schemes-and-fields-938847220.html

https://confluence.atlassian.com/adminjiraserver/associating-a-screen-with-an-issue-operation-938847289.html