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I am using Jira for incidents and each issue can have different priorities.

Chris July 14, 2020

I am using Jira for incidents and each issue can have different priorities. The default priority I have configured is Medium . How can I change that priority to high or low on the fly while creating or after creating the incident.

 

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Jack Brickey
Community Champion
July 14, 2020

The priority field should be exposed to the screens by default and you simply change the priority. You should be able to do this at the queue screen too. At least  it is doable in Cloud.

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