I can't received from JIRA when I commented on JIRA

[Ted seungsoo Moon]

Hi,

I can get email from JIRA whenever someone comments on JIRA.

But I can't get email from JIRA when I commented on JIRA by myself.

Here is the example mail.

Here is the link of one JIRA ticket.

https://plf-jira.rnd.ki.sw.ericsson.se/browse/DE3-58909

[Mohamed Benziane · Accepted solution]

Hello @Ted seungsoo Moon 

Are you in jira server ? If so, you need to verify in your profil the "My change" line and make sure you have the right option, by default is on "Do not Notify me"

[Ted seungsoo Moon]

Hi Mohamed,

Thank you for your answer.

Yes, I saw that "My Changes" displayed "Do not notify me".

Could you please change it to "Notify me"?

If you can't, please let me know how to change it?

Thank you in advance.

BR/Ted 

[Mohamed Benziane]

Hi @Ted seungsoo Moon 

On the right of you screen do you have the pen icon ? If yes click on it and make the change you want. (it's working for jira server)

[Ted seungsoo Moon]

Thank you!

I changed it. I will check if I can receive my change by email.

BR/Ted

[Mohamed Benziane]

Great ! Let us know if it's working.

[Ted seungsoo Moon]

Great support!

Now I can receive my update on JIRA.

Thank you for your dedicated support.

I am so happy with this.

BR/Ted

[Mohamed Benziane]

Great. I'm glad i could help you.

Feel free to accept the answer to help other people who can have the same issue.