I have customized the Workflow Statuses for the for my request types. I am trying to run an Excel Export of issues for that request type that include both the ticket status and the Customer Status.
Hi @Andrew Kennedy , I am unfamiliar with customer status field. Is it possible that this is a custom field? If so it should be exportable.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.