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In Jira Service Desk Server, How include ALL objecttypes in Insight custom field

Charles Focant December 13, 2019

Would someone know how to allow the search in all objects in a insight Object Custom field?

 

I would like to bea able to input my unique UID (the object key in fact).

Only thing I can do right now is specify an object type of write a IQL with ObjectType IN (computers,servers).

 

How can I allow to select the root objectType (mine is called Company Assets and includes sub sections like Network, User Computing, ... )

 

Thank you

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