Is it possible to format text e-mail notifications on Automation For Jira App?

[Jeff Santos]

I use to format custom e-mails using the native automation funciont.

However, due to complexity, i needed to migrate som eof my rules to Automation For Jira and I'm having trouble to format the content with bold and colors.

Am I missing something?

[Angélica Luz · Accepted solution]

Hi Jeff,

Thank you for reaching out to Atlassian Community!

I’m afraid this option is not available for Automation for Jira. The email uses HTML, so to format the email it’s necessary to use HTML tags.

There is a feature request suggesting the implementation of this ability on Codebarrel’s Jira:

• WYSIWYG editor for emails

You can log in and vote for this feature.

In the comments, there is a workaround that may help you.

Regards,
Angélica

[Bill Sheboy]

Hi @Angélica Luz 

When Code Barrel joined Atlassian, did requests like email formatting get ported into the suggestion backlog for Jira?  The above link still goes to the Code Barrel project.  Thanks!

Best regards,

Bill

[Angélica Luz]

Hello @Bill Sheboy,

The feature requests created on codebarrel.atlassian.net  are still valid and they will keep working on those features.

New features will be created on jira.atlassian.com.

Regards,
Angélica

[Dave Petrey]

Even if we could use Markdown that would be cool. No need for a WYSIWYG.

[Mark Benivegna]

I'm trying to do this now. I thought I could add my own formatted email. Using more than just html tags. Is this still in the works?

[Angélica Luz]

Hi @Mark Benivegna,

Thank you for reaching out to Community!

I'm afraid to say that currently, it's possible to format the email body with HTML only.

Besides that feature, there is a new one suggesting this improvement:

- New automation - email template is missing 

Please, click on vote and also watch the feature above to receive updates.

Kind regards,
Angélica