Is it possible to hide a field from regular service desk users?

[Matthew Goldsmith]

I've been asked to set up a field for JSD that's only visible to certain people, and not every one of our helpdesk workers. I see that regular hidden fields only apply to customers. I'm wondering if there's a method that would allow doing this beyond using a security scheme to hide the entire issue.

[Rut1h]

The client won't have the option to present the structure without filling esteems for those fields Talk To Wendys.

[Joshua Sneed Contegix]

Hi Matthew,

This is not possible with JSD out of the box, but there are a number of plugins available in the Atlassian marketplace. I used search terms like hide field, field security, and secure fields. Cheers!